EFQM (Business Excellence Model)

Systematically strive for Business Excellence - and keep up a sustainable organizational improvement process

Growing organizations need vision and structure. To provide successful business development, all people in the organization have to be included. The proven approach of ISPIN together with the German Benchmarking Center (DBZ) is based on the Business Excellence Model of the European Foundation for Quality Management (EFQM). We build on project experiences made in hundreds of EFQM implementations and assessments and the deployment of internal company quality awards. Use our approach to initiate and keep up your collective energy for development and improvement.

ISPIN/DBZ stands for service Quality in EFQM as Made in Germany: accurate, reliable, diligent, straight!

Introduction and sustained implementation of the Business Excellence Model in your organization.

Use an external assessment or support in the self-assessment, including scoring benchmarks.

Excellence Benchmarks
Benefit from comparison values to typical operating figures based on the criteria of the EFQM Model and Business Excellence scoring benchmarks.

Best Practice Site Visits
Seeing is believing! Learn directly on-site, in a direct communication from excellent organizations and use these impulses to improve your own business.

ISPIN is the local competence center for Benchmarking in Middle East and Africa affiliated to the German Benchmarking Center and the Institute for Process Optimization and Information Technologies (IPO-IT) in Berlin / Germany. We build on more than 13 years of practical experience in supporting organizations to improve their Performance. Our services include the planning, organization and management of performance management and benchmarking processes - from the idea to the best practice solutions. Sustainable implementation of Business Excellence processes in combination with benchmarking is our core skill. We have experienced assessors, scoring benchmarks and contact with superior companies to provide a best practice experience to you and your organization.

For services in establishing Business Excellence contact us.

copyright by EFQM

Our Location

Dubai Silicon Oasis Authority,
Headquarters Building
B Wing, Office No. 204
P.O. Box 341061 Dubai, U.A.E.
Tel:  +971 4 501 5457
Fax: +971 4 501 5456
Email: info@ispin.ae